Shipping policy
Shipping Policy
Last Updated: [21/03-2025]
At CoolThingsILike, we strive to provide our customers with a smooth and transparent shipping experience. Please read our shipping policy carefully before placing an order. *All timeframes used are estimates only*
1. Shipping Process
- We do not ship directly from a local warehouse—all products are shipped directly from our trusted suppliers.
- This allows us to keep prices lower by reducing middlemen while ensuring product quality and availability.
2. Order Processing
- All orders are processed within 1-3 business days (Monday to Friday, excluding holidays).
- Processing time does not count toward shipping time.
- Once your order is processed and shipped, you will receive a tracking number via email.
3. Estimated Shipping Times:
- USA & Canada: Approx. 10 business days
- Europe: Approx. 10-15 business days
- Asia: Approx. 10 business days
- Rest of the World: Shipping times vary depending on location.
- Possible Delays: Some shipments may take up to 30 days due to customs, carrier delays, or unforeseen circumstances.
4. Shipping Costs
- Shipping costs are calculated at checkout based on your location and selected shipping method.
- Any additional customs duties or import taxes imposed by your country are the customer's responsibility.
5. Tracking & Delivery
- Tracking information is provided once your order is shipped.
- If you haven’t received your tracking number within 5 business days, please contact us.
- Delivery times may be affected by factors beyond our control, such as customs processing, weather, or carrier delays.
6. Contact Us
If you have any questions about your order or need more details about shipping times, please contact our customer support team at Support@CoolThingsILike.store. We’re happy to help!
*By placing an order with CoolThingsILike, you acknowledge and accept our shipping policy.